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Accessibility Statement

Last Updated: April 2026


Molly's Happy Tails is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our digital infrastructure.


1. CONFORMANCE STATUS

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Molly's Happy Tails is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content may not fully conform to the accessibility standard due to the visual nature of our image galleries, but we have implemented robust alternatives.


2. TECHNICAL SPECIFICATIONS

Accessibility of the Molly's Happy Tails website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.


3. ACCESSIBILITY MEASURES

We have implemented the following measures to ensure the accessibility of our site:

  • Semantic HTML: We use clear heading structures (H1, H2, H3) to ensure screen readers can navigate the content hierarchy logically.

  • Alt Text Strategy: All meaningful images, including our pet care service visuals, include descriptive alternative text. Decorative elements are hidden from screen readers to reduce noise.

  • Keyboard Navigation: The site is navigable via keyboard interfaces for users who cannot use a mouse.

  • Contrast Ratios: We maintain high contrast distinctions between text (using dark, accessible colours) and our brand backgrounds to meet or exceed WCAG AA standards.

  • Motion Sensitivity: We respect the prefers-reduced-motion CSS media query for users who have system-level motion restrictions enabled.


4. LEGISLATIVE COMPLIANCE

Our infrastructure is designed to align with the UK Equality Act 2010.


5. FEEDBACK & CONTACT

We welcome your feedback on the accessibility of the Molly's Happy Tails website. Please let us know if you encounter accessibility barriers:

  • Email: [Insert Email]

  • Response Time: We aim to respond to accessibility feedback within 2 business days.

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