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Privacy Policy

Last Updated: April 2026


At Molly's Happy Tails, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure, in compliance with the UK General Data Protection Regulation (UK GDPR).


1. WHO WE ARE

Molly's Happy Tails is a professional pet sitting and dog walking business operating in Hertfordshire and South Cambridgeshire. For the purposes of data protection law, the Data Controller is Molly [Surname].


2. HOW WE COLLECT YOUR INFORMATION

We obtain information about you when you use our website, for example, when you contact us about our services using our enquiry form, or if you register to receive email updates.


3. WHAT TYPE OF INFORMATION IS COLLECTED

The personal information we collect might include:

  • Your name, address, email address, and phone number.

  • Details about your pets (names, breeds, medical history, behavioural traits).

  • Your registered veterinary clinic details.

  • Information regarding your property access (e.g., alarm codes or key safe numbers) strictly for the purpose of carrying out our services.


4. HOW YOUR INFORMATION IS USED

We may use your information to:

  • Provide you with a bespoke pet care quote.

  • Carry out our obligations arising from any contracts entered into by you and us (e.g., pet sitting, dog walking).

  • Contact your registered vet in the event of a medical emergency.

  • Notify you of changes to our services.


5. WHO HAS ACCESS TO YOUR INFORMATION

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We will only share your information with a third party (such as a veterinary surgery) in the event of an emergency regarding your pet's health.


6. YOUR RIGHTS

You have the right to ask for a copy of the information Molly's Happy Tails holds about you. You also have the right to request that we delete your personal data when it is no longer necessary for us to retain it.


7. CONTACT US

If you have any questions regarding this Privacy Policy or our privacy practices, please email [Insert Email]

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